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I have registered using two different e-mail addresses and I continue to be unable to sign in. I get an error message that my username and/or password is incorrect. After numerous attempts, I request a password change which informs me that I will receive an e-mail with new password information. The e-mail never arrives, even in my junk mail. I have also sent numerous questions on this screen, with no response.
I purchased this program last year, was able to use it online but now cannot sign in am told it does not recognize my email address. Help.
Mary Carlson, Prince Albert, Sk.